CELCOM Technologies
Inbound Call Center
Customer Support

A customer service call center is well equipped to handle large volume telephonic customer requests for a client in a single facility. The contact center mainly routes communications through telephone conversations along with handling customer interactions through live chatting sessions, emails, faxes, etc.

Winning clients by augmenting customer experience is re-emerging as the epicenter of every business strategy. Every company is prompted to engage end users by offering a wide range of high quality solutions to their prospects and customers. Well-managed customer care services from a reliable 24 hour call center can uniquely position an organization beyond conventional boundaries.

. Help Desk Outsourcing

Outsourcing help desk support enables clients to provide quick assistance to its end users for a plethora of products, including computers, laptops, software, mobile phones, and other electronic gadgets.

Go4Customer help desk outsourcing services are uniquely designed to improve overall end-user experience, address tech issues swiftly, minimize user downtime, and accelerate solution adoption all across the organization.

Customer Survey

strengthen your customer relationship through our accurate and superior consumer feedback services. Go4Customer Call Center India conducts a broad range of Customer Satisfaction surveys through various channels such as online, email, telephonic and IVR surveys.

Identify the main objectives of market research, and examine customer satisfaction levels with our unsurpassed customer survey services. Our smart and prompt service will keep you consistently well informed as well as help you in taking right decision for your business growth.

Telemarketing Services

Telemarketing is the most popular and dynamic direct marketing technique. Simply put, an approach, which is undertaken to spread word of mouth about your products/services among target audience in the right manner. Telemarketing services help businesses in generating interest amid the potential customers about new products/services launch, builds customer-base, and generating qualified sales leads.

Inquiry Handling

Go4Customer call center India offers unmatched inquiry handling services in the industry at competitive rates. We work in close coordination with your valued customers to understand their specific requirements assist them accordingly.

Our highly skilled and efficient personnel are capable to identify the issues and resolve them within no time

Call Answering

Are you missing out on qualified leads who call you after business hours? Did your prospective customers hear busy tones every time they call? If your organization is struggling to meet the increasing demands of clients, consider outsourcing your telephone answering service to quickly resolve your customer's queries. With our unblemished phone call answering service, we contribute to increasing your sales rise exponentially.

Toll Free Services

In this ultra-modern and hi-tech era of smartphones, voice calling has become the most common application to have easy and cheap interactions. Although this trend is very popular today, the customers still refrain from paying a penny for anything and want entire service range free of cost. We, at Go4customer, bring you the most convenient way to let your customers reach you at an absolutely zero expense.

Product Information Request

Go4customer facilitates you with prompt service of product information request. You can easily access and avail any information related to particular product or service from a reliable resource. These services enable you to establish a cordial relationship with your customers, which prove to be beneficial in the long term. Our team of experts offers an instant support to your customers on product information request at quite affordable rates.

CELCOM Technologies